Our Adult Community Mental Health Service provides comprehensive mental health assessment, treatment and support to adult clients aged 25-64 years living in the Inner South of Melbourne.
What we do
Our team can provide assessment, case management, family support and specialist allied health and medical input. We work in partnership with you, your family and the community to reduce the impact of mental illness, improve quality of life and to promote recovery. We aim to be accessible to all and sensitive to the diversity of our community.
We operate from two clinics:
- St Kilda Road Clinic
- Waiora Clinic
The Mobile Support and Treatment Service (MSTS) provides a range of specialist psychiatric treatment, assertive outreach and intensive rehabilitation and support to adult clients who are experiencing mental illness.
The Homeless Outreach Psychiatric Service (HOPS) team provide a range of specialist psychiatric treatment, interventions, assertive outreach and intensive support for adult clients who are experiencing mentall illness and homelessness or are at risk of homelessness.
We have a multi-disciplinary team that includes:
- Psychiatrist and Psychiatry Registrar
- Mental Health Nurses
- Social Workers
- Occupational Therapists
- Carer Consultant to provide support for family and carers
- Consumer consultant
Who we care for
We can offer help to people with mental health problems, including:
- Depression and anxiety
- Schizophrenia and psychosis
- Bipolar disorder
- Borderline personality disorder
What to expect
If you or a family member has been referred to our service, one of our intake workers will call to talk through your needs. At this stage we may offer you an assessment with one of our team or redirect you to an appropriate service. If the decision is to provide an assessment, you will be contacted with an appointment day and time at one of our clinics.
When you have your first appointment, an assessment will be made by one of our clinical staff so we can work out your needs and the best way we can help. This may include allocating you a case manager. If so, your case manager will then contact you to arrange a time to meet you.
Should it be decided that your needs would be best met outside of our services, recommendations and referrals will be made.
Commonly asked questions
There is no cost for services provided at the Community Mental Health Clinics.
If you have been given a Primary Mental Health Assessment appointment, you will be asked to get a GP referral, as this assessment will be charged to Medicare. No additional cost to you will be incurred.
Medications are subsidised by the Pharmaceutical Benefits Scheme for all people with Health Care Cards. Prescriptions for any medication prescribed will attract the standard prescription fees at your nominated pharmacy.
Talk to your treating doctor / team if you have difficulty with payment of prescribed medication
If you require interpreter services please enquire at reception prior to your appointment. This is a free service.
Case Management involves the allocation of your own dedicated worker who can assist you to identify and work towards your treatment and recovery goals.
We offer support in:
- mental health care
- physical health
- social supports
- activities of daily living
Case Managers have knowledge of a range of community services and can refer you to any which may assist you in achieving your goals.
How to access this service
Contact us directly
Family, carers, case managers and patients can contact us directly to access our services.
What to bring
Every time you come
- Medicare card
- Health Care Card and/or concession card (if you have one)
- Private health insurance card (if applicable/if you want to use it)
- Adverse drug alert card (if you have one)
- Previous x-ray films, scans, ultrasounds or any other test results or reports
- Medicines you need to take while you are here
- List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
- Glasses, hearing aid, walking frame
|Waiora Clinic||435 Malvern Rd, South Yarra VIC 3141|
|St Kilda Road Clinic||607 St Kilda Rd, Melbourne VIC 3004|
|Homeless Outreach Psychiatric Service||607 St Kilda Rd, Melbourne VIC 3004|
|Mobile Support & Treatment Team||607 St Kilda Rd, Melbourne VIC 3004|
ResourcesAll patient resources
Alfred Health Carer Services
An advisory and support service for carers located in Melbourne's south
Alfred Health - Carer Services for Mental Health Carers Brochure
The Alfred - General Information About St Kilda Road Clinic Community Mental Health Service
Mental Health First Aid
First aid information and courses for mental health problems
Mental Health Australia
The peak, national non-government organisation representing and promoting the interests of the Australian mental health sector
A national charity helping all Australians affected by mental illness
The peak body for families and carers of people in Victoria experiencing mental ill health
For young carers who help care in families where someone has an illness, a disability, a mental health issue or who has an alcohol or other drug problem
Inner South family and friends
Victorian Mental Health Awareness Council
The peak Victorian non-government organisation for people with lived experience of mental health or emotional issues.
Voices Vic is a statewide specialist program led by people with a lived experience, which seeks to improve the lives of people who hear voices.