GP Liaison

Refer your patients

Find out more about the services & clinics offered at each campus

Access our referral forms and a list of Heads of Units

If you would like Rich Text Format (.RTF) files of referral forms for integration with your practice software, please contact GP Liaison.

Our referral guidelines outline the triage process and provide information about:

• When to refer
• What information, including investigations, are required in referrals
• The priority for each condition listed

Please send referrals via:

• Email: op.referrals@alfred.org.au
• Fax:  (03) 9076 6938

GP emergency hotline

The Alfred Emergency and Trauma Centre has a dedicated 24-hour hotline for GPs who require urgent clinical advice from an Emergency Physician and decision support for urgent referrals to services at Alfred Health.

GPs can phone 1800 ALFRED (1800 253 733) for emergency clinical advice 24/7, and are encouraged to call prior to sending a patient to E&TC where possible.

A written referral is not required; however, GPs can send clinical information when directing a patient to E&TC by Fax (03) 9076 6063.

Find out more:

Emergency @ The Alfred

Emergency @ Sandringham

Request clinical patient information

Requests for Alfred Health correspondence, such as outpatient letters and discharge summaries should be directed to Health Information Services.

Ensure we have your correct practice details

Update your details via Provider Connect Australia (PCA) to ensure your GP practice details are up to date for Alfred Health and other public health services. Alfred Health cannot update your GP practice detail. PCA provides those updates to us automatically.

Mobile Assessment & Treatment Service (MATS)

Mobile Assessment & Treatment Service (MATS) is a mobile medical and nursing service aimed at providing hospital-type treatment to older people in the community. Although MATS primarily see people in residential care facilities, they can also see people in their homes.

MATS accept referrals 24 hours a day, 7 days a week, phone 1800 007 656

Hospital Admission Risk Program (HARP)

Hospital Admission Risk Program (HARP) cares for people with chronic and complex health and social conditions that require care coordination. They work with clients to improve their understanding of their health and psychosocial conditions, build their capacity for self-management and self-determination, and coordinate access to services for long-term support.

GPs can refer directly to HARP via Caulfield Access (phone (03) 9076 6776) and patients do not need to have been an inpatient of Alfred Health.