We are a multi-disciplinary team consisting of palliative care doctors, clinical nurse specialists, a music therapist and a grief counsellor. We can provide urgent advice and we run an outpatient clinic.
What we do
If you have a life threatening illness, we can work with you and your family to improve your quality of life, by assessing, preventing, managing and relieving problems associated with your illness - physical, psychological and spiritual.
We can assist in:
- Symptom management including pain control, nausea/vomiting, constipation, delirium
- Assistance with end of life decision making (such as withdrawal of treatment, artificial hydration)
- Advance care planning
- Management or referral of patients and carers with profound existential distress, grief or bereavement issues.
Commonly asked questions
Palliative care is an approach which improves the quality of life of patients and their families who are facing the problems associated with life-threatening illness. We can do this through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems - physical, psychosocial and spiritual.
Only a small proportion of patients need to be seen by a palliative care medical specialist. Most people can be managed by their general practitioner and their existing specialists – for example oncologist, general physicians and geriatricians. However, many patients may benefit from the nursing/social/psychological support provided by a community palliative care nursing service.
Community services form a critical component of palliative care for patients in the community. These services include general practitioners and community Palliative Care teams such as
- Calvary Health Care
- Peninsula Home Hospice
- Eastern Palliative Care
- Mercy Palliative Care
- Melbourne City Mission
- South East Palliative Care
- We also liaise with Barwon Palliative Care and other regional services
Community services - both specialist palliative care teams and general visiting nurses (ie Bolton Clarke) also play a key part in providing palliative care for patients in the community. They are able to do home visits (including support in residential aged care facilities) and have close links with hospices.
Victoria has a wonderful community-wide set of services to cover all areas, regional and metropolitan. Patients may be referred directly to these services by a family member or their GP.
How to access this service
Fax referral to us
We accept GP and specialist referrals to this service.
All referrals are triaged by the service according to clinical urgency. Patients requiring immediate assessment should be sent to the Emergency & Trauma Centre.
To refer your patient, complete and fax a referral to us. For urgent referrals, also contact the service Registrar to discuss the case.
To ensure appropriate and timely triage, include all demographic and clinical details as well as relevant investigation results.
If you are concerned about any delay of the appointment or if there is any deterioration in your patient’s condition, contact the service Registrar on call on (03) 9076 2000.
What to bring
Every time you come
- Medicare card
- Health Care Card and/or concession card (if you have one)
- Private health insurance card (if applicable/if you want to use it)
- Adverse drug alert card (if you have one)
- Previous x-ray films, scans, ultrasounds or any other test results or reports
- Medicines you need to take while you are here
- List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
- Glasses, hearing aid, walking frame
For a clinic appointment
- Your appointment letter
- Any special items listed on your letter
- TAC or Workcover claim number (if relevant)
For an overnight (or longer) stay
- Dressing gown and slippers, or comfortable day clothes and shoes
- Personal hygiene items, such as shampoo, shaving cream, shaver, toothpaste and deodorant
- Something to do, like a book, a magazine or an iPad/tablet with headphones
Don’t bring (for an overnight or longer stay)
- Your handbag, wallet, purse or large amounts of cash
- Valuables, such as jewellery or watches
|Palliative Care Clinic||The Alfred||55 Commercial Rd, Melbourne VIC 3004|
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Alfred Health - Palliative Care
Find out more about the Palliative Care Service at Alfred Health
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