Social Work aims to identify and address the psychosocial impacts of illness and hospitalisation for patients and their families by providing a range of services which increase quality of life and patient independence and optimise patient potential. Social Work also assists patients and their families with a smooth transition from hospital to home.
Clinical service overview
We care for:
- inpatients at all three hospital sites
- outpatients who have been referred from a clinical service within Alfred Health
- people in the community whilst under specialised programs (such as HARP)
- people in the community who are referred to the Caulfield Community Health Service or the Community Rehabilitation Program
We have staff at all three hospital sites. Each department offers a variety of specialised services which can respond to the needs of the hospital's patient population.
As members of multi-disciplinary teams, social workers provides a range of services including:
- counselling on:
- adjustment to illness or disability
- changes in lifestyle
- maintaining relationships with family
- reaction to loss and grief
- managing feelings of anxiety, depression and loneliness
- discharge planning
- crisis interventions
- bereavement counselling
- family support
- care coordination
- referrals to care providers
- community liaison
For patients unable to return to their former residence assistance is provided to patients and their families/carers to make alternative discharge plans. Transfer to residential care is an option requiring a major lifestyle change and social workers assist patients and their families to take this step. For those patients returning home assistance to obtain appropriate support is provided.
Groups are also facilitated in areas such as brain tumour support, living with cancer, cardiac, dialysis, burns, cardiac rehabilitation and Diabetes Education Group.
Social Workers provide counselling and consultation at a number of outreach sites including Middle Park, Carlton and Prahran Market GP Clinics as well as the Positive Living Centre through the Infectious Diseases Unit.
Transcultural Health Service
The Transcultural Services Coordinator is available to all service providers at Caulfield Hospital and acts as a resource and facilitator to ensure culturally and linguistically appropriate service delivery to inpatients and outpatients from diverse backgrounds.
The coordinator is available to provide training to staff on cross-cultural issues.
We can provide pastoral care to patients and families by coordinating chaplains and pastoral care volunteers.
Aboriginal Hospital Liaison Officers
We have Aboriginal Hospital Liaison Officers (AHLOs) who work alongside the hospital team to ensure that the needs of Aboriginal and Torres Strait Islander (ATSI) patients are met.
Alfred Drink Drive Course
The Alfred Drink Driver Course is an eight-hour education session to help facilitate individuals in having their licence restored.
Find out more about The Alfred Drink Drive Course.
Refer your patient
Internal referrals only
We accept referrals for inpatients and patients who have been referred internally from Alfred Health services.
- Referral enquiries (CCHS) (03) 9076 6776
- Referral fax (CCHS) (03) 9076 6773
- Enquiries email (CCHS) firstname.lastname@example.org
Alfred Health Carer Services
An advisory and support service for carers located in Melbourne's south
For young carers who help care in families where someone has an illness, a disability, a mental health issue or who has an alcohol or other drug problem
Social Work: Counselling & Casework - CCHS
Social Work: Promoting Quality of Life and Participation in Care
Find out about the services that Social Work can provide.