The Aged Care Assessment Service (ACAS) is an independent, specialised assessment and care planning service with extensive experience in aged and community care.
What we do
We are a free service which aims to assist older and some younger people with disabilities and their carers to continue to live independently in their community.
We are able to offer the following services:
- assess your eligibility and access for Commonwealth Programs such as Aged Care Packages and Residential Aged Care services
- provide information, referrals and coordination with other aged care services and health and community support services
An ACAS assessment is comprehensive and usually involves information, advice and referral to assist you in making decisions about future care needs. This may include:
- community service options such assistance with personal care and domestic support
- access through Commonwealth approvals for Aged Care Home Support Packages and Residential Permanent and Respite care service options such as Hostels and Nursing Homes
- hospital service options such as a bed in a rehabilitation ward
We may also assist with Aged Care medical advice to assist your doctor and other medical staff about ongoing healthcare management.
Who we care for
We provide an assessment service for people who live in the:
- City of Glen Eira
- City of Port Phillip
- City of Stonnington
What to expect
The ACAS assessment usually involves a visit by one or two ACAS staff members to your home, a hospital or wherever you may be living.
Staff will ask you some questions so they can find the best care options for you. The ACAS assessment is government funded and is part of the Commonwealth My Aged Care system and as such your assessment will be available to you and relevant services.
During this assessment:
- your family, carers and/or friends can be present
- an interpreter can be arranged for you where necessary
- with your approval, we can also contact your local doctor to gain more information on your medical history and help with the assessment process
The ACAS assessment team includes the following experienced staff members:
- Registered Nurse
- Social Worker
- Occupational Therapist
- Speech Pathologist
How to access this service
Contact us directly
Family, carers, case managers and patients can contact us directly to access our services.
What to bring
Every time you come
- Medicare card
- Health Care Card and/or concession card (if you have one)
- Private health insurance card (if applicable/if you want to use it)
- Adverse drug alert card (if you have one)
- Previous x-ray films, scans, ultrasounds or any other test results or reports
- Medicines you need to take while you are here
- List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins
- Glasses, hearing aid, walking frame
For a clinic appointment
- Your appointment letter
- Any special items listed on your letter
- TAC or Workcover claim number (if relevant)