For GPs
At Alfred Health, the GP Liaison team aims to improve communication between General Practitioners and Alfred Health to enhance patient care.
We can provide support by:
- Facilitating communication between Alfred Health and GPs in the community, including HMO education and improving discharge and outpatient correspondence
- The development and implementation of strategies to assist in outpatient clinic demand management and facilitate patient care
- Maintenance and updating of referral guidelines
- Assisting GPs in accessing hospital services, and providing a point of contact for GPs
- Liaising with the Primary Health Networks on a number of projects, including GP and practice nurse education programs
- Encouraging patients to have a GP
The Alfred Health GP Liaison team welcomes your feedback and suggestions. You can contact us by phone or email.
Dr Josephine Samers
Josie is our GP Consultant in the GP Liaison team at Alfred Health.
Voluntary Assisted Dying: Alfred Health's Approach
The Voluntary Assisted Dying Act 2017 came into effect on 19 June 2019. Alfred Health's approach to Voluntary Assisted Dying is to partner with General Practitioners who, in the main, act as a patient's coordinating medical practitioner.
Refer your patient
Find out more about the services & clinics offered at each campus
Access our referral forms and a list of Heads of Units
Our referral guidelines outline the triage process and provide information about:
- when to refer
- what information, including investigations, are required in referrals
- the priority for each condition listed
For practices with BPAC SeNT electronic referral system, you may access training and information for sending eReferrals here.
Request clinical patient information
Requests for Alfred Health correspondence, such as outpatient letters and discharge summaries should be directed to Health Information Services.
GP emergency hotline
The Alfred Emergency and Trauma Centre has a dedicated 24 hour hotline for GPs seeking advice. GPs can phone 1800 ALFRED (1800 253 733) any time of the day or night.
Between 0700 and 2400 the phone will be answered by an Emergency Physician, and outside of these hours a Senior Registrar.
There is no need to call prior to sending a patient to the ED.
GP News
Email GP Liaison to subscribe to Alfred Health GP News, our monthly newsletter for GPs.
Statewide referral criteria for specialist clinics
The Victorian Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.