Carer Services

Clinical service overview

Alfred Health Carer Services assists carers of all ages with short-term support. Services include emotional support, respite, planning for the future, carer education, wellbeing events, and links to other services and supports. We can assist by phone, telehealth or, in some cases, we can visit the carer at home.

We service these areas:

Alfred Health Carer Services supports carers who live in Melbourne’s southern metropolitan region, this includes local government areas of Port Phillip, Stonnington, Glen Eira, Bayside, Kingston, Greater Dandenong, Casey, Frankston, Cardinia Shire and the Mornington Peninsula Shire.

Services available:

Carers of all ages can access our supports and services.

We provide:

Carer Gateway (Commonwealth-funded) services.

We talk with you about your caring role and provide free:

• Individualised support for you to focus on your own needs and personal goals
• Information and assistance to connect you with the right support services
• Support to access respite
• Carer counselling
• Facilitated coaching
• Peer-to-peer support to enhance your wellbeing
• Events that focus on education, peer support and social connection.

Support for Carers (State-funded) services

We talk with you about your caring role and provide free:

• Individualised support for you to focus on your own needs and personal goals and wellbeing
• Information and assistance to connect you with the right support services
• Support to access respite and equipment
• Events that focus on education, peer support and social connection.

Commonwealth Home Support Program

 If you are caring for an older person, we also provide respite services, resources and supported activities for older people with care needs via the Commonwealth Home Support Program(CHSP).

CHSP helps people aged over 65 years (50 years and over for Aboriginal and Torres Strait Islander people) access entry-level support services to live independently and safely at home.

At Alfred Health Carer Services, we focus on supporting care relationships and carers, by helping carers access some respite to take a break from their usual caring responsibilities. Respite takes place in the client’s home or in a community setting. There are also group and individual respite as well as online activities to choose from.

We offer the following:

Centre Based Respite – CALD Community Access Groups and Residential Day respite.

Flexible and Cottage Respite – Day respite in your home – flexible respite (currently closed for referrals) and Cottage respite.

Find out more about our programs 

Fees apply for this program.

Fees

View the fees and pricing chedule for our services

How to refer a carer to Alfred Health Carer Services:

• Call Carer Gateway on 1800 422 737 between 8:00am-5:00pm, Monday to Friday.
• Fill out the Carer Gateway online e-referral form via this link.
• Call Alfred Health Carer Services directly on 1800 51 21 21 between 8:30am-5:00pm, Monday to Friday.