To ensure a seemless experience during your telehealth consult, we recommend you do a test call to check that your device and internet connection are working as expected.
Ten minutes before your consult, we suggest you find a quiet and private location and enter the online waiting room by selecting your clinic from our specialist clinic list.
If you are having problems getting started or making a test call, the following information will help you with the most common technical issues and more advanced technical support.