We aim to assist patients to reduce the impact of persistent pain by optimising pain treatments, improving function and promoting self-management.
Clinical service overview
We provide expert assessment, patient education and access to a number of treatment modalities.
The assessment process involves an initial interview with one of the medical staff which may be followed by allied health assessments depending on the recommendations made.
Refer your patient
Fax referral to us
Caulfield Access is responsible for intake, information and referral processing for a wide range of community and ambulatory services.
We accept referrals from GPs, specialists, family, carers, case managers and patients.
We also welcome phone enquiries to discuss potential referrals or an existing referral. Referrals are triaged depending on priority.
Patients requiring immediate assessment should be sent to the Emergency & Trauma Centre.
To refer a patient to a community service either:
- complete the Service Coordination Tool Template (SCTT) and submit electronically, or
- complete and fax your SCTT referral form to Caulfield Access Unit
Consider making referrals for chronic conditions indefinite.
Once a referral has been received, a Care Coordinator will phone the patient to discuss their needs and organise appropriate services. The Care Coordinator will provide the patient with their phone number. Patients are encouraged to contact the Care Coordinator if they have any concerns.
- Referral phone (03) 9076 6776
- Referral fax (03) 9076 6773
- Phone (after referral accepted) (03) 9076 6834 or (03) 9076 4060
Special referral instructions
We do not encourage referrals for only medication / prescription renewals.
Prioritisation of referrals:
- CRPS < 3 months duration
- Repeated ED presentations
- At risk of job loss
All clients receive a questionnaire that needs to be returned before their referral is accepted.
|Wednesday||Caulfield Hospital||8.30am - 5.00pm|
- Dr Peter Janovic: Pain Medicine
- A/Prof Carolyn Arnold: Pain Medicine, Rehabilitation Medicine
- Dr Jason Teh: Rehabilitation Medicine, Pain Medicine
- Dr Dushyanta Shan: Pain Medicine, Psychiatry
- Dr Matthew Frei: Addiction Medicine
- Dr Cheng Teo: Rehabilitation Medicine
On the doctor’s behalf, Alfred Health can bulk bill the cost of the consultation for some services through Medicare. This means there is no out of pocket expense to the patient.
MBS-billed services require a current referral. Provide your patient with a 12 month referral to see the specialist of your choice at the requested clinic.
Referrals must be addressed to a named specialist or the Head of service, listed at the top of this page. Clinic consultants are listed on every clinic page.
Note that from time to time, your patient may be seen by another specialist in the clinic, in order to expedite their treatment.
Australian Pain Society
An organisation aiming to relieve pain and related suffering through advocacy and leadership in clinical practice, education and research
International Association for the Study of Pain
The IASP brings together scientists, clinicians, health-care providers, and policymakers to stimulate and support the study of pain and translate that knowledge into improved pain relief worldwide
painHEALTH offers you information, tips and self management tools to assist in the management of musculoskeletal pain
Pain Management Network
Helping people to gain a better understanding of pain