We offer a clinic and a home-based service for people with issues relating to their bladder and/or bowel.
Clinical service overview
Our multidisciplinary team of continence clinicians (continence nurses consultants, continence physiotherapists, clinical psychologist, geriatricians and a urologist) provide the following services:
- comprehensive assessment
- develop management plans
- provide education
- work with adults with urinary and faecal continence issues, bladder and bowel dysfunction
- work with adults with pelvic floor associated issues such as incontinence, frequency, urgency, nocturia, constipation, prolapse, pelvic pain
Conservative management includes techniques such as bladder retraining, lifestyle advice, pelvic floor rehabilitation, bowel management, toileting programs biofeedback, electrical stimulation and advice on continence products.
Specialised investigations include uroflow, bladder ultrasound, real time ultrasound and video urodynamic studies. Video urodynamics is a specialised test on bladder pressure and flow available at our Continence Service.
Refer your patient
Fax referral to us
Caulfield Access is responsible for intake, information and referral processing for a wide range of community and ambulatory services.
We accept referrals from GPs, specialists, family, carers, case managers and patients.
We also welcomes phone enquiries to discuss potential referrals or an existing referral. Referrals are triaged depending on priority.
Patients requiring immediate assessment should be sent to the Emergency & Trauma Centre.
To refer a patient to a community service either:
- complete the Service Coordination Tool Template (SCTT) and submit electronically, or
- complete and fax your SCTT referral form to Caulfield Access Unit
Consider making referrals for chronic conditions indefinite.
Once a referral has been received, a Care Coordinator will phone the patient to discuss their needs and organise appropriate services. The Care Coordinator will provide the patient with their phone number. Patients are encouraged to contact the Care Coordinator if they have any concerns.
- Referral phone (03) 9076 6776
- Referral fax (03) 9076 6773
Special referral instructions
A referral from a GP or medical practitioner is required to access video urodynamics, the urologist and BUCC.
|Monday||Caulfield Hospital||8.00am - 4.30pm|
|Tuesday||Caulfield Hospital||8.00am - 4.30pm|
|Wednesday||Caulfield Hospital||8.00am - 4.30pm|
|Thursday||Caulfield Hospital||8.00am - 4.30pm|
|Friday||Caulfield Hospital||8.00am - 4.30pm|
- Dr Philip Street: Geriatric Medicine
- A/Prof David Fonda: Geriatric Medicine
- Miss Karen Mckertich: Urology
On the doctor’s behalf, Alfred Health can bulk bill the cost of the consultation for some services through Medicare. This means there is no out of pocket expense to the patient.
MBS-billed services require a current referral. Provide your patient with a 12 month referral to see the specialist of your choice at the requested clinic.
Referrals must be addressed to a named specialist or the Head of service, listed at the top of this page. Clinic consultants are listed on every clinic page.
Note that from time to time, your patient may be seen by another specialist in the clinic, in order to expedite their treatment.
Catchment area for Alfred Health Continence Service 32 KB
Map of catchment area
Continence Foundation of Australia
Information on funding, referral and products. Free resources for individuals, carers and professionals to help treat bladder and bowel control problems
Continence Management Plan 26 KB
A form to document your management plan
Continence in Dementia 184 KB
Presentation by Elizabeth Rand, manager of CDAMS
Bladder and bowel wesbite
Information to assist with the prevention and management of bladder and bowel problems
Victorian Continence Resource Centre
The Victorian Continence Resource Centre works to promote continence for all Victorians
Bladder tick chart 54 KB
Bladder measure chart 54 KB
Continence bowel diary for patients 54 KB