Language Services - Interpreters
Interpreter Services at Alfred Health
Alfred Health is committed to responding to the needs of Culturally, Linguistically and Religiously Diverse (CALD) consumers.
Qualified and accredited interpreters are available to assist consumers;
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who request an interpreter,
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who prefer to speak a language other than English,
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who are unable to have every day conversations in English,
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who are able to have every day conversations but are not able
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to discuss clinical issues in English, and
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when staff need an interpreter to ensure effective communication.
Translated information is also available for consumers.
AUSLAN interpreters can be provided to all consumers who are Deaf or have a hearing impairment.
Alfred Health can also respond to other cultural needs, including providing religiously appropriate food and pastoral care support.
Please discuss any particular cultural, linguistic, religious and/or spiritual needs with you health care professional.
For further information, please contact the Alfred Health Multicultural Advisor on 9076 3026.
Click here to download a copy of The Australian Charter of Healthcare Rights in Victoria. This is available as a free printed brochure (order from Supply via e-req) or as an audio file, in Braille and 25 community languages from the Department of Health.