Alfred Health Vision & Values

Our Vision:

Excellence in health care and service

Our Values:

Caring and responding to our patients and our community

We design our care around the individual and the communities we serve and value feedback and input from patients, consumers, families and staff.  We strive to address concerns and improve our care and services as a result.

Encouraging and achieving excellence, continual learning and improvement

We will advance the service and practice in health care to ensure the care provided is of the highest quality. We support a culture of innovation, evidence-based practice, learning from experience through reflection, and continuous learning in order to provide outstanding care.

Working in partnership and cooperation

We work in partnership with patients, staff, volunteers, the community and other health services to improve the quality of life of the people to whom we provide care and services. We communicate openly with all our partners in health care to build supportive and effective working relationships.

Being responsible and accountable for the services we provide

We use resources wisely to get the best value for the people we serve. We take responsibility for the performance of our services.

Achievement through teamwork

Our greatest asset is our people. We value their contribution and recognize and reward this. We work together as a team, valuing each other's views, skills, diversity and knowledge.

Treating people with integrity and in a friendly, trusting and respectful manner and environment

We have a people-centred approach to everything we do. We work with and provide care and services to a diverse multicultural community. We treat everyone with trust, compassion, integrity and respect.