The Content on this site is currently undergoing review and may contain information that is no longer current. Please contact the Community Participation Coordinator on 90742409 or Communityparticipation@alfred.org.au if you require more information.
At Alfred Health we value and welcome input from consumers (patients, clients and residents), carers and the community to ensure that our services are based on user needs and to make sure that we are constantly improving the quality of our services to meet those needs.
We seek to involve people from diverse backgrounds, ages and life experiences and we invite everyone to consider providing input so that we can work together to provide the most appropriate care and access to services.
Consumers, their carers and family members, are encouraged to be involved in decisions about their treatment and care at Alfred Health. Our staff will provide the necessary information to help make these decisions and will ensure that consumers are aware of their rights, including how they can provide feedback, compliments and complaints.
At Alfred Health we are committed to community participation and consumers, carers and community members are involved in a variety of ways such as:
Alfred Health has a Community Advisory Committee (CAC) made up of community members who bring their own diverse experience and knowledge, and who share a common interest in the provision of health care. The CAC advises the Board and Chief Executive on priority areas and issues requiring consumer and community participation, and on matters of community interest or concern.
The CAC also assists with the development, implementation and monitoring of the Community Participation Plan. The 2010 - 2013 Community Participation Plan* includes a Cultural Responsiveness Plan and Disability Action Plan to help us achieve our vision of delivering outstanding, person-centred care and achieving an inclusive, equitable workforce.
If you would like to learn more about how to be involved at Alfred Health contact the Community Participation Coordinator - 03 9076 2409 or email@example.com or visit How to participate at Alfred Health.