Psychiatric Services


Dr Simon Stafrace Director 9076 2218 Email
Ms Sandra Keppich-Arnold Associate Director of Nursing & Operations 9076 3718 Email
Dr Yitzchak Hollander Head, Acute Adult 9076 2556 Email
Dr Paul Denborough Head, Child & Adolescent Mental Health 8552 0555 Email
Dr Rob Shields Head, Community Program 8517 9888 Email
Dr Steve Ellen Head, Consultation Liaison 9076 2556 Email
Ms Sharon Sutherland Senior Social Worker 9076 2185 Email
Ms Kate Andrews Senior Occupational Therapist 9076 2556 Email
Ms Lynda Katona Senior Psychologist 9076 2099 Email
Ms Violetta Peterson Carer Consultant 9076 4700 Email
Ms Catherine Bennett Consumer Consultant 9076 4700 Email
Ms Fiona Whitecross Quality and Risk Manager 9076 8987 Email

Description of Service

The Alfred Psychiatry Department provides services to people who live in the Inner South East Area of Melbourne, that is the Middle Southern suburbs (cities of Stonnington, Port Philip, Bayside, Kingston and Glen Eira). These services are a combination of acute hospital care, community treatment and continuing care programs.  

Acute Inpatient Services

Currently there are 58 inpatient beds.
Admission arranged by:


Aged Psychiatry Services

Phone 9076 6600, Caulfield Hospital Academic Unit

The unit provides training and education on on a statewide basis, along with evaluation and research into the provision and outcome of hostel services, phone 9076 2343


The Alfred Child and Youth Mental Health Services

Click Here for detailed information about Alfred CYMHS


Phone intake co-ordinators on 8552 0555


Continuing Care Services

i) Waiora CMHS, 435 Malvern Road, South Yarra 3142, Phone 9076 4700 (AH 1300 363 746).
Services provided to people with major mental illness in the suburbs of:

  • Malvern
  • Caulfield
  • Elsternwick (part of)
  • Gardenvale
  • Armadale
  • Prahran
  • Carnegie
  • Murrumbeena
  • Chadstone (part of)
  • Ormond
  • Glenhuntly

ii) St Kilda Road Clinic, Level 3, 607 St Kilda Rd, Melbourne, 3004.  Phone 9076 9888.

Provides services to people with major mental illness in the suburbs of:

  • St Kilda
  • Port Melbourne
  • Windsor (South of High St)
  • Albert Park
  • South Yarra
  • Ripponlea
  • Elwood
  • Garden City

Crisis Assessment and Treatment Service (CATS)

CATS provide a 24 hour, seven day a week assessment and treatment program to people who experience a mental health crisis. These services are intensive in nature, community based and offer an alternative to hospitalisation. If hospitalisation is required, CATS will facilitate the process and follow up after discharge if required.


The team responds to referrals from the community that has been triaged by The Alfred Psychiatry's Triage Service. Phone 1300 363 746


Crisis Assessment and Treatment Service and Consultation Liaison Service

Seven day a week service and is available for all types of referrals and enquiries.

Provides an extensive service to consumers, family members and individuals attending the Emergency Department and the general wards of the hospital or requiring intensive community based treatment.

The team assists in areas of primary and secondary consultation, management techniques and education of staff in the case of persons with psychiatric, personality and adjustment disorders.

Close liaison is maintained between the inpatient units and community services to ensure continuity of care for existing clients and appropriate referral for new clients of The Alfred Psychiatric Service.


Homeless Outreach Psychiatric Service.

The team works co-operatively with the client, engaging them on their own terms and the agencies that are involved in their care. This is a six day a week service.


  • 18 - 64 years of age.
  • Suffering from or appears to be suffering from a serious mental illness or severe personality disorder.
  • Homeless or at risk of being homeless.
  • Lives in or has a significant presence in St Kilda, Port Melbourne or South Melbourne areas.

Services Provided

  • Seven day dedicated service
  • Flexible, responsible and assertive outreach.
  • Assessment
  • Consultation
  • Appropriate sustained treatment.
  • Integrated case management
  • Addressing the immediate concerns ie treatment, food, shelter.


Directly to service on Tel 8517 9888


Mobile Support and Treatment Service (MSTS)

The MSTS provides intensive, mobile, supportive services to people living in the community with severe psychiatric illness.

The team operates on an outreach model and is available 7 days a week.


Via the Patient's Case manager at Waiora CMHS 9076 4700 (AH 1300 363 746) or St Kilda Road Clinic CMHS on 8517 9888


Primary Mental Health Consultation Service (PMHCS)

The Primary Mental Health Consultation Service (PMHCS) is a service offered by Alfred Psychiatry Continuing Care Teams and provides support and consultation to primary care services in Melbourne's Inner South East. The PMHCS assists General Practitioners (GPs) and other primary care service providers in working with individuals who have common and sometimes complex mental health problems, particularly anxiety and depression. Services provided include primary, secondary and tertiary interventions, education and training.

Access to psychiatric assessments is provided for individuals referred by their General Practitioner. This service is therefore aligned to GPs practising in the Alfred catchment area, regardless of the patient's address. The aim is to provide comprehensive assessment and management recommendations for individuals with high prevalence disorders not currently engaged with psychiatric services.

For more information and referral forms, see the links below.

For queries, please call Waiora Clinic reception on (03) 9076 4700.

To make a referral, fax a completed referral form below to fax (03) 9076 4788; or phone (03) 9076 4700 during business hours.

For After-Hours Emergency Crisis Response: Phone 1300 363 746


St Kilda Community Care Units

The unit has been set up to provide 20 residents with community based accommodation and 24 hour psychiatric support.

Admission Criteria

  • A serious mental illness with people who have persistent symptomatology that substantially impairs psychosocial functioning.
  • Limited ability to utilise less supported accommodation in the community.
  • Multiple or prolonged admissions to psychiatric hospitals.
  • A background of transient involvement with treatment and supportive services.


Via Case Managers: St Kilda Road Clinic CMHS on 8515 9888, Waiora CMHS on 9508 4700


General Information

9076 2556 / 9076 2341

Outpatient Information
The Alfred Triage Service
1300 363 746