Alfred Health is committed to responding to the needs of all Culturally, Linguistically and Spiritually Diverse (CALD) consumers.
NAATI accredited interpreters are provided free of charge to CALD consumers;
AUSLAN interpreters can be provided to all consumers who are Deaf.
Telephone interpreters are used for some appointment with patients and can be accessed for after-hours, emergencies, or if an on-site interpreter is unavailable.
Translated information can also be provided.
Other services include;
Click here to download a copy of The Australian Charter of Healthcare Rights in Victoria. This is available as a free printed brochure (order from Supply via e-req) or as an audio file, in Braille and 25 community languages from the Department of Health.