Health Information Services

Staff

Mr Ross Buchanan Director, Alfred Health HIS 9076 2019 Email
Ms Chrisa Alexiou Alfred Senior Operations Manager 9076 2009 Email
Ms Tracy Burgess Coding & Casemix Service Manager 9076 2128 Email
Ms Dial Gill Alfred Service Manager 9076 2540 Email
Alfred HIS Enquiries 9076 2644 or
9076 2633
Ms Jane Kaye Caulfield Hospital HIS Manager 9076 6718 Email
Ms Helen Sharman Sandringham Hospital HIS Manager (acting) 9076 1250 Email

Description of Service

Health Information Services provides clinical and non-clinical support to all departments throughout Alfred Health.

The types of services that are offered by HIS include:

  • Providing medical records for patient attendances.

  • Scanning of medical record documents into the Cerner clinical system.

  • Providing medical records for auditing and research purposes.

  • Management of paper and electronic medical record forms.

  • Typing services for outpatient letters and operation reports.

  • Information release services for GP requests and other emergency and non-emergency hospital attendances.

  • Clinical coding, with DRG assignment and WIES calculations. This ensures that the hospital is optimally funded for all inpatient activity.

  • Management of policies on health privacy, patient registration, records management and archiving, records access, and medical documentation.

  • Hospital Switchboard and Enquiries/Reception services.

  • Admissions office at Caulfield Hospital.

General Information

Phone/Fax
Phone: 9076 2644 or 9076 2633
Fax: 9076 2311

Location
The Alfred
Basement,
Main Ward Block

Caulfield Hospital
Ground Floor

Sandringham Hospital
Ground Floor

Hours Of Service
The Alfred
24 hours,
7 days a week

Caulfield Hospital
Office hours,
7 days a week

Sandringham Hospital
Office hours,
weekdays